TERMS OF SERVICE

Last Updated: 7 February 2025

Welcome to Cloudy Sleeps. These Terms of Service (“Terms”) govern your use of our website (https://cloudysleeps.com) and the services provided by Cloudy Sleeps (“we”, “us”, “our”). By accessing or using our website, you agree to these Terms. If you do not agree, you must discontinue use of our website and services.

1. General Overview
This website is operated by Cloudy Sleeps, a trading name of Cloudy Sleeps Ltd. By visiting or purchasing from our website, you engage in our “Service” and agree to these Terms. These apply to all users, including browsers, vendors, customers, merchants, and contributors.

We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of our website after changes are posted constitutes acceptance of those changes.

2. Online Store Terms

• You must be at least the age of majority in your country or have parental consent to use this website.
• You may not use our products for unlawful or unauthorised purposes.
• You must not transmit any malicious code, including viruses or malware.
• Violation of these Terms may result in immediate termination of your access to our services.

3. General Conditions

• We reserve the right to refuse service to anyone at any time.
• Your content (excluding credit card details) may be transferred unencrypted across networks.
• You agree not to duplicate, copy, sell, resell, or exploit any portion of our service without express written permission.

4. Accuracy of Information

• We are not responsible for inaccuracies, omissions, or outdated information on this site.
• Information is provided for general guidance only and should not be solely relied upon for decision-making.
• We may update site content without obligation to notify users.

5. Pricing and Service Modifications

• Prices may change without notice.
• We reserve the right to modify or discontinue any part of our services without liability.

6. Products & Services

• Some products may be available exclusively online and subject to limited stock.
• Colours and images displayed on our website may not be accurately represented on your screen.
• We reserve the right to limit sales to any person, geographic region, or jurisdiction.
• For more details, review our Refund Policy.

7. Accuracy of Billing & Account Information

• We reserve the right to refuse or cancel any order at our discretion.
• You must provide accurate, complete, and up-to-date billing and account information.

8. Third-Party Tools & Links

• We may provide access to third-party tools and links, over which we have no control or responsibility.
• Use of such tools is at your own risk.
• Third-party links may direct you to websites unaffiliated with us, for which we hold no responsibility.

9. User Comments & Feedback

• By submitting comments, you grant us unrestricted rights to edit, use, and distribute them.
• We reserve the right to monitor, edit, or remove any content deemed inappropriate.

10. Personal Information
Your submission of personal data is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions
We reserve the right to correct errors or cancel orders based on incorrect information at any time.

12. Prohibited Uses
You may not use this site for:

• Any unlawful purposes;
• Soliciting illegal activities;
• Violating laws or regulations;
• Infringing intellectual property rights;
• Harassment, discrimination, or defamatory acts;
• Submitting false information;
• Spamming, phishing, or hacking.

Violation of these prohibitions may result in termination of access to our services.

13. Disclaimers & Limitation of Liability

• We do not guarantee uninterrupted, error-free service.
• We are not liable for any loss, damage, or injury resulting from use of our service.
• Some jurisdictions do not allow the exclusion of certain liabilities; in such cases, our liability is limited to the maximum extent permitted by law.

14. Indemnification
You agree to indemnify and hold Cloudy Sleeps and its affiliates harmless from any claims arising from your breach of these Terms.

15. Severability
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid.

16. Termination
These Terms remain effective unless terminated by either party. We may terminate this agreement at any time if you breach these Terms.

17. Entire Agreement
These Terms constitute the entire agreement between you and us, superseding prior agreements and communications.

18. Governing Law
These Terms are governed by and construed in accordance with UK law.

19. Changes to Terms of Service
We reserve the right to modify these Terms at any time, and continued use of our website constitutes acceptance of those changes.

20. Contact Information
For any questions regarding these Terms, contact us at:

Cloudy Sleeps Ltd
Company Number: 15766940
Email: info@cloudysleeps.com
Address: 128 City Road, London, United Kingdom, EC1V 2NX

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